FAQs
Learn more about The Design Lab from the most frequently asked questions we receive. Still have a question? Click here to contact our team now!
GRAPHICS AND DESIGN
Learn about our design and order process so you can confidently order your new graphics from The Design Lab.
How does the order process work?
Ordering from The Design Lab is simple, and every graphics kit is personalized by our in-house design team.
1. Choose Your Bike
Select your bike's make, model, and year, then browse our collection of graphics series to find a design you like.
2. Customize Your Order
Enter your rider name, number, and any additional information such as logo requests, color changes, sponsor logos, or special instructions. Every kit is built specifically for your order.
3. Our Designers Build Your Proof
Unlike automated design tools, our professional designers personally create your graphics. This allows us to ensure proper fitment, clean layouts, and a truly custom look.
4. Review Your Proof
You'll receive a digital proof within 48 hours or less. Carefully review your name, number, colors, logos, and overall design. If you'd like any changes, simply reply with your requested revisions—we'll update your proof and send it back for approval.
5. Approve Your Design
Once you're completely satisfied, approve your proof. After approval, your graphics move directly into production and are printed the same day whenever possible.
6. We Print & Ship
Your graphics are printed using our premium 21 mil USA-made vinyl with air-release technology for exceptional durability and easier installation. Once production is complete, your order is carefully packaged and shipped directly to your door.
What is the turnaround time for a set of graphics:
Our turnaround time depends on how quickly the proof is approved. We send all proofs within 48 hours or less, and once your proof is approved, your graphics are printed the same day.
When will I receive my proof?
Proofs are sent within 48 hours or less of placing your order. If you haven't received yours, please check your spam or junk folder. If you still can't find it, don't hesitate to reach out to our team, and we'll be happy to help.
What material does The Design Lab use?
We use a premium, USA-made vinyl trusted by many factory racing teams. Our graphics feature air-release technology for easier installation and a 21 mil total thickness, providing exceptional durability, vibrant print quality, and long-lasting performance on the track.
What is the turnaround time for a set of plastics and graphics installed?
Our turnaround time depends on how quickly the proof is approved. We send all proofs within 48 hours or less, and once your proof is approved, your graphics are printed the same day. Mounting your set onto a set of plastics will add 8-12 days.
TitleAre the designs on the website customizable?
Yes. Every design on our website can be customized, including the name, number, logos, colors, and other design details.
Can I upload custom images or logos?
Absolutely! You can upload your own logos, images, or artwork directly with your order. Simply use the Upload Files section on the product page before checking out.
For the best print quality, we recommend uploading high-resolution JPG, PNG, AI, EPS, PDF, or SVG files whenever possible. The higher the quality of the artwork, the better your finished graphics will look.
If your file is in a different format or you're unsure if it will work, don't worry—upload it anyway or email it to us. Our design team will review your files and contact you if anything else is needed.
Can I order replacement decals instead of a full graphics kit?
Absolutely! We know crashes happen, which is why we created our Reprint Center. If you've previously ordered from The Design Lab, you can easily reorder individual decals or complete replacement kits without purchasing an entirely new graphics set.
Simply visit our Reprint Center, enter the email address you used to place your original order, and select the exact pieces you need. Whether it's a shroud, number plate, swingarm, fork guards, or multiple pieces, we've made it quick and easy to get back on the track.
Since your original design is already on file, we'll reprint your graphics using the same artwork from your previous order. Please note that reprints are intended for existing orders only and cannot be used to make design changes or create a new graphics kit. If you'd like to update your design, our team will be happy to help you create a new custom order.
ORDERS & ISSUES
Have a question about your order or installation? Here are the answers to your questions.
Can I cancel my order?
Yes. You can cancel your order if it has been less than 48 business hours since you placed your order and your proof has not yet been received.
Once your proof has been created or your order has entered production, we are unable to cancel the order.
If you'd like to request a cancellation, please contact our customer support team as soon as possible with your order number, and we'll be happy to assist you.
What do I do if something goes wrong with my order?
At The Design Lab, we stand behind the quality of our products. If something isn't right with your order, we're here to help make it right.
To help us resolve the issue as quickly as possible, please contact our customer support team with your order number, a detailed description of the problem, and clear photos of the issue.
If you're experiencing a fitment issue, please send photos of the graphics fully installed on the plastics from multiple angles. This allows our team to accurately determine whether the issue is related to installation, the plastic manufacturer, or the printed graphics themselves.
Our goal is to get you back on the track as quickly as possible, and we'll work with you to find the best solution.
How do I install my bike graphics?
Write content to help your customers to better understand your products or policies.
Can you install the graphics for me?
Yes, If you purchase a set of plastics together with your graphics, we offer free professional installation before your order ships. Your graphics will arrive pre-installed on your new plastics, making installation hassle-free and ready to bolt onto your bike.
Will my graphics hold up in a crash?
Our graphics are printed on premium 21 mil USA-made vinyl, making them some of the most durable motocross graphics available. They're built to withstand roost, mud, washing, and the abuse of everyday riding.
While no graphics are completely crash-proof, our materials are designed to take a beating and keep your bike looking great.
If you do damage a piece in a crash, there's no need to purchase a whole new kit. Simply visit our Reprint Center to order individual replacement decals using the email address from your original order.
My graphics aren't sticking. What should I do?
If you're having trouble getting your graphics to adhere properly, don't worry—we're here to help.
The most common causes are surface contamination, insufficient heat during installation, or worn plastics. Our premium vinyl is designed to be installed with a heat gun, which helps activate the adhesive for a strong, long-lasting bond.
If you're still experiencing issues, please contact our support team with your order number and a few clear photos of the problem. We'll review everything and work with you to find the best solution.



